service-Center
Value Plus Auto Parts service-Center
CUSTOMER BENEFITS
REPAIR CENTER BENEFITS
SUPPORT & RESOURCES
CUSTOMER BENEFITS
NATIONWIDE WARRANTY
Give repair customers peace of mind with the APA PRO Auto Care Nationwide Warranty
- Repairs are guaranteed free from defects in materials and workmanship for either 36 months or 36,000 miles OR 24 months or 24,000 miles depending on the repair facility’s service level from the date of initial repair at over 35,000 nationwide facilities
- Covers new and remanufactured parts and labor (limits apply – see documentation for details)
- Towing expense up to $100 (must use approved tow service)
- Rental car expense (up to $40 per day, limits apply – see documentation for details)
NATIONWIDE WARRANTY COVERAGE
NATIONWIDE WARRANTY
Repair customers can rest assured knowing they have 24 months of complimentary Roadside Assistance as an additional benefit of the Nationwide Warranty plan should their vehicle break down for any reason. The vehicle owner is eligible to submit two (2) claims for reimbursement in a 12-month period for $100 in roadside assistance services for each occurrence, (excluding the cost of fluids if necessary) per covered vehicle. See documentation for additional details.
ROAD HAZARD WARRANTY
For shops that sell tires, the Road Hazard Warranty is also available for a low monthly fee to provide customers with 36 months of additional coverage for tire repair or replacement with the purchase of new passenger or light truck tires. Coverage includes tire failure from cuts, punctures and impact damage from glass, nails and potholes on legal roads.ROADSIDE ASSISTANCE COVERAGE
REPAIR CENTER BENEFITS
TOP BENEFITS
In addition to the competitive edge in building customer loyalty with the APA PRO Auto Care warranty guarantees and the new business from network warranty repair referrals, the program hosts even more benefits for your customer’s repair ,facilities.WELCOME KIT & SIGNAGE
Repair facilities that join the APA PRO Auto Care network will receive a comprehensive welcome kit including branded signage and documentation assuring customers all work is guaranteed nationwide for either 36 months or 36,000 miles OR 24 months or 24,000 miles depending on service level.WELCOME KIT INCLUDES
ELECTRONIC MENU BOARDS
Repair facilities will be able list services and rates in style with an electronic menu board (additional fees apply).
ASE CERTIFICATION REIMBURSEMENT
With constant changes in automotive technologies, APA PRO Auto Care Centers can ensure technicians are always on top of the latest industry innovations with ASE Certification Reimbursement. For additional details, see documentation.- Regular test completion – $35 each
- Advanced test completion – $70 each
- Maximum reimbursement for any combination of recertification tests – $105
LABOR REIMBURSEMENT
The Labor Reimbursement program covers the labor costs required to perform a warranty repair as a part of the Nationwide Warranty, should there be a part failure and return to the original facility with a competitive Mitchell Labor Time rate of $75/hour for only $6 per service ticket. The program also extends the warranty on parts purchased from an Automotive Parts Associates distributor on APA product lines to 36 months or 36,000 miles OR 24 months or 24,000 miles depending on service level, otherwise parts are subject to the manufacturer’s warranty. For additional details, see documentation. The Labor Reimbursement program is flexible in that service centers have the option to choose if they want to insure a service ticket for potential loss of labor wages due to warranty repairs. However, work orders must be registered within two business days in order to be eligible for reimbursement should the customer return with a part failure.TRAINING
Product training is available for APA PRO Auto Care Centers by Automotive Parts Associates Preferred and Approved Suppliers.
SPECIAL OFFERS
Get a $50 credit toward first $300 Slip-N-Grip order through an APA distributor courtesy of APA PRO Auto Care. Coupon and additional details are included in the Welcome Kit.SUPPORT & RESOURCES
SUPPORT & RESOURCES
BROCHURE
PROCEDURE MANUAL
CONSUMER INSTRUCTIONS
CONSUMER INSTRUCTIONS
CONSUMER INSTRUCTIONS
PLEASE NOTE: WE ARE IN THE PROCESS OF UPDATING ALL MARKETING MATERIALS AND DOCUMENTATION WITH THE NEW APA PRO AUTO CARE BRANDING – ALL PROGRAM INFORMATION, TERMS AND ELIGIBLE WARRANTIES ARE EQUALLY VALID WITH THE PROFESSIONALS’ CHOICE AUTO SERVICE CENTER LOGO AND VERBIAGE.
THE FINE PRINT
REBATE TIERS
- Gold and Silver levels must purchase a minimum of $3,500 per month of APA product lines only at shareholder cost to qualify for rebates
- APA sponsoring shareholders must be enrolled in APA Data Solutions for facilities to qualify for rebates, in order to track rebate-eligible purchases
- Volume rebates are paid to independent repair facilities. Service centers owned or controlled by APA shareholders may choose either volume rebates or National Accounts rebates
- Repair facilities that are registered or participating in other national accounts programs with Goodyear, Midas, Meineke or any other brand listed on the APA National Accounts are not eligible for rebates
For more details, see documentation.
ELECTRONIC MENU BOARD FEES
- $149 single menu board server setup + shipping
- $298 double menu board server setup + shipping
- $69 per month for single signage service
- $99 per month for double signage service in the same location
- Gold level – 12 months equal installments on menu board server
For more details, see documentation.